{"id":276581,"date":"2022-03-18T02:13:05","date_gmt":"2022-03-17T15:13:05","guid":{"rendered":"https:\/\/content.easyweddings.com\/au\/pro-education\/case-study-m-flair-hair-artistry\/"},"modified":"2022-04-19T15:36:07","modified_gmt":"2022-04-19T05:36:07","slug":"case-study-m-flair-hair-artistry","status":"publish","type":"au-pro-education","link":"https:\/\/www.easyweddings.com.au\/pro-education\/case-study-m-flair-hair-artistry\/","title":{"rendered":"How hair-obsessed Monica turned her passion into a fully fledged wedding business"},"content":{"rendered":"
As a young girl, she\u2019d dress up in veils and pretend to be a bride. Today, Monica Walker of M Flair Hair Artistry<\/a> is a successful Hunter Valley wedding hairstylist who books out months in advance. Before she even had a website, Easy Weddings was helping her grow into the business owner she is today.<\/p>\n Monica first came to Easy Weddings back in August 2018 armed with a Facebook page, bubbly personality, and an obsession for her craft. How best to market herself, though, she knew she needed help with.<\/p>\n She started out with a \u201cStandard\u201d directory listing in the Central Coast region of New South Wales. As she commenced the steep learning curve to being a business owner, Monica\u2019s Easy Weddings storefront<\/strong><\/a> was the closest thing she had to a website.<\/p>\n \u201cI didn\u2019t have a website when I first started,\u201d says Monica, \u201cso I treated my storefront as my little website.\u201d<\/p>\n Within that \u201clittle website\u201d, Monica was discovering the high-converting elements she\u2019d most need for her profile (and subsequent website) to be successful: high-quality images, engaging copy, and lots of social proof in the form of reviews.<\/p>\n The tried and tested, winning storefront formula quickly resulted in enquiries from brides, and soon enough she was working with Easy Weddings\u2019 account manager, Belinda, on upgrading her campaign.<\/p>\n \u201cI started out in 2018 with just a standard membership and I have only increased it from there,” she tells. “Even though I now have a website, I still treat my storefront like I used to. My business has grown and my storefront has evolved with me.”<\/p>\n “Easy Weddings is now my main form of marketing, along with my website, word of mouth, and social media.<\/p>\n \u201cMost of my wedding enquiries come through Easy Weddings.\u201d<\/p>\n Of course, it wasn\u2019t a set-and-forget storefront that helped build Monica\u2019s award-winning bridal hair business to where it is today. Monica is as proactive about her marketing as she is about staying on top of her (exquisite) hair game.<\/p>\n Working with account manager, Belinda, she schedules regular catch-ups to assess her campaign and see where it can perform better. This has earned Monica a 92% profile strength.<\/p>\n \u201cI can have a chat with my account manager if I\u2019m unsure or would like some advice about my membership,” says Monica, “and she offers great solutions or little tips and tricks to better improve my storefront.”<\/p>\n Small optimisations that go a long way include:<\/p>\n It\u2019s not just a storefront and support of an account manager that wedding business owners receive with their Easy Weddings subscription<\/strong><\/a>. There is a myriad of other tools and services to take advantage of.<\/p>\n In that regard, Monica also actively uses Easy Weddings\u2019 customer relationship management tool, WedCRM, where she tracks all her enquiries and has email templates set up so she can respond to brides fast<\/em>.<\/p>\n She also makes time to watch our regular educational webinars<\/strong><\/a> including a recent one on contracts and agreements<\/strong><\/a> by Kathryn Adams of Event Law. She’s since engaged Kathryn privately to firm up her couple contracts and protect herself as a business owner.<\/p>\n \u201cIt is a great advertising platform for anyone in the wedding industry and future brides looking for suppliers,\u201d says Monica. \u201cYou don’t really get repeat business in the wedding industry, so you definitely need to invest in advertising if you want to increase the number of enquiries that you get each month.\u201d<\/p>\n Monica\u2019s also experienced first-hand the difference in leads coming from social media and ones coming through her Easy Weddings storefront.<\/p>\n \u201cIn my experience, most brides that come through social media, either really love my work and want to book no matter what, or are just shopping prices,\u201d she explains. \u201cWith a Facebook enquiry from a DIY group, couples tend to have a smaller budget and are more interested in price rather than the actual product itself.<\/p>\n \u201cI like to be open and transparent with all my brides and always direct them to my website to make sure that they’ve seen my price list.<\/p>\n “I get a lot more traction with an enquiry through Easy Weddings and my website compared to other avenues.”<\/p>\n Taking risks is part and parcel of being a business owner and one illogical risk that paid off for Monica was increasing her advertising during COVID \u2014 at a time when postponements were rife.<\/p>\n \u201cI was thinking of decreasing my campaign as I didn’t know what was happening with COVID and the wedding industry,\u201d tells Monica. \u201cAfter a long chat with Belinda, we both decided to try an INCREASE in my advertising \u2014 I know, the exact opposite of my plan!<\/p>\n \u201cShe suggested that with more people being home, there was more time for people to plan and organise their weddings, and she was right! I\u2019m glad I listened to her moving forward.<\/p>\n \u201c2022 is going to be my biggest year to date and I’m very excited, a little bit nervous, but very excited to meet my future brides.\u201d<\/p>\nLearning a New Craft<\/h2>\n
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Working with Her Easy Weddings Account Manager<\/h2>\n
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More Than Just a Storefront<\/h2>\n
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Investing in Quality Leads<\/h2>\n
Defying Logic in a Pandemic<\/h2>\n
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Curious to see how you could turn your passion into a wedding business? Tell us a little about yourself<\/a>\u00a0and we\u2019ll reach out for a no-obligation chat.<\/h3>\n","protected":false},"author":1,"featured_media":275996,"template":"","au_pro_edu_tags":[],"class_list":["post-276581","au-pro-education","type-au-pro-education","status-publish","has-post-thumbnail","hentry","au_pro_edu_categories-supplier-stories"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.easyweddings.com.au\/wp-json\/wp\/v2\/au-pro-education\/276581","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.easyweddings.com.au\/wp-json\/wp\/v2\/au-pro-education"}],"about":[{"href":"https:\/\/www.easyweddings.com.au\/wp-json\/wp\/v2\/types\/au-pro-education"}],"author":[{"embeddable":true,"href":"https:\/\/www.easyweddings.com.au\/wp-json\/wp\/v2\/users\/1"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.easyweddings.com.au\/wp-json\/wp\/v2\/media\/275996"}],"wp:attachment":[{"href":"https:\/\/www.easyweddings.com.au\/wp-json\/wp\/v2\/media?parent=276581"}],"wp:term":[{"taxonomy":"au_pro_edu_tags","embeddable":true,"href":"https:\/\/www.easyweddings.com.au\/wp-json\/wp\/v2\/au_pro_edu_tags?post=276581"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}