Customs House

4.9  ( 29 reviews ) · 399 Queen Street, Brisbane, Queensland · Show Phone
Customs House SupplierHero Wedding Venues 22 +

OVERVIEW

Our professional and experienced Event Coordinators will be by your side to ensure your wedding planning is a joyful process, and that everything runs smoothly. On the day, your guests will enjoy our delicious food by our Executive Chef, paired with our tailored service creating an unforgettable experience.

We look forward to welcoming you and your loved ones to Customs House and start creating your special day! 🤍

An Event Coordinator is on duty Monday to Friday with the occasional Saturday for site inspections. Appointments are required.


Venue Features

Indoor / Outdoor Ceremony

Min 10 / Max 180 Reception guests

Price per head: Low $205 / High $ 280

Min 10 / Max 150 Ceremony Guests

Time restrictions: 12:00 AM

In-house catering

5.00 hours Event time included

Additional Hours $20 Per Hour

Music must end by 12:00 AM


Wedding Brochure

Customs House Brochure

View all of our features and complete package inclusions in our PDF wedding brochure.

View Brochure

Easy Weddings Special Offer

Complimentary Sunday Ceremony!

Book a wedding reception in the Long Room or River Room on a Sunday and receive a complimentary wedding ceremony package valued at $2,500! 

Enquire to claim offer Enquire to claim offer

Packages

Exclusive Offer
Wedding Ceremony

Say ‘I do’ with breath taking views of Brisbane’s iconic Story Bridge at The Riverside Terrace.

CEREMONY INCLUSIONS:

  • Ceremony set up
  • Tiffany Chairs for up to 24 Guests - white or gold
  • White Runner
  • Registry table and chairs
  • Sound equipment, including microphone and speakers
  • Full Ceremony coordination

Your package includes a total of 1 hour, from the time your guests arrive, until you’re officially married. Your wedding reception package commences following your ceremony, at the Riverside Terrace, with your pre-reception drinks and canapés.

Exclusive Offer
Reception Package

CATERING INCLUSIONS:

  • Pre-reception drinks served with two standard canapés
  • Two course dinner (entrée & main - set menu)
  • Your wedding cake served as dessert with berry coulis and cream
  • Coffee and tea served with chocolates
  • 5-Hour Customs House Beverage Package

VENUE & STYLING INCLUSIONS:

  • Room hire for up to 5 hours, commencing with pre-reception drinks and canapes followed by reception dinner
  • Long red or black carpet at the Queen Street entrance (weather permitting)
  • Standard banquet chairs
  • Skirted head table, cake table and gift table
  • Silver cake stand and knife
  • Silver candlesticks for the head table
  • Lectern and microphone
  • Timber dance floor
  • Two LED candlesticks or four LED tea lights for each guest table
  • Two personalised menus per guest table
  • A senior waiter dedicated to the head table

*Price and inclusions subject to change, contact us for the most updated version

Exclusive Offer
Elegance Reception

CATERING INCLUSIONS:

  • Pre-reception drinks served with two standard canapés
  • Three course dinner (entrée, main & dessert - set menu)
  • Wedding cake cut and served on platters per table
  • Coffee and tea served with chocolates
  • 5-Hour Customs House Beverage Package

VENUE & STYLING INCLUSIONS:

  • Room hire for up to 5 hours, commencing with pre-reception drinks and canapes followed by reception dinner
  • Long red or black carpet at the Queen Street entrance (weather permitting)
  • White table top stand with floral arrangement per guest table
  • Tiffany chairs (White or Gold) or Chanel chairs (White, Gold or Black)
  • Skirted head table, cake table and gift table
  • Silver candlesticks for the head table
  • Silver cake stand and knife
  • Lectern and microphone
  • Timber dance floor
  • Two LED candlesticks or four LED tea lights for each guest table
  • Two personalised menus per guest table
  • A senior waiter dedicated to the head table

Exclusive Offer
Grandeur Reception

CATERING INCLUSIONS:

  • Pre-reception drinks served with three standard canapés
  • Three course dinner (entrée, main & dessert - alternate drop menu)
  • Wedding cake cut and served on platters per table
  • Coffee and tea served with chocolates
  • 5-Hour Deluxe Beverage Package
  • Champagne for the Wedding Party during pre-reception drinks and canapes, served in Wedding Suite

VENUE & STYLING INCLUSIONS:

  • Room hire for up to 5 hours, commencing with pre-reception drinks and canapes followed by reception dinner
  • Long red or black carpet at the Queen Street entrance (weather permitting)
  • White table top stand with floral arrangement per guest table
  • Tiffany chairs (White or Gold) or Chanel chairs (White, Gold or Black)
  • Skirted head table, cake table and gift table
  • Silver cake stand and knife
  • Silver candlesticks for the head table
  • Lectern and microphone
  • Timber dance floor
  • Two LED candlesticks or four LED tea lights for each guest table
  • Two personalised menus per guest table
  • A senior waiter dedicated to the head table

Exclusive Offer
Lustre is Luxury Reception

CATERING INCLUSIONS:

  • Pre-reception drinks served with two standard canapés
  • Three course dinner (entrée, main & dessert - set menu)
  • Wedding cake cut and served on platters per table
  • Coffee and tea served with chocolates
  • 5-Hour Customs House Beverage Package

VENUE & STYLING INCLUSIONS:

  • Room hire for up to 5 hours, commencing with pre-reception drinks and canapes followed by reception dinner
  • Long red or black carpet at the Queen Street entrance (weather permitting)
  • Dedicated Wedding Stylist & Florist
  • Upgraded table décor including - charger plates, your choice of coloured napkin, votives, deluxe chiffon head table and cake table dressing
  • Head table decoration with florals and votive candle holders
  • Floral arrangement centrepiece per guest table
  • Silver cake stand and knife
  • Skirted gift table
  • Tiffany chairs (White or Gold) or Chanel chairs (White, Gold or Black)
  • Lectern and microphone
  • Timber dance floor
  • Two personalised menus per guest table
  • A senior waiter dedicated to the head table

Exclusive Offer
Cocktail Reception

CATERING INCLUSIONS:

  • Eight standard canapés
  • Two substantial canapés
  • Two fork dishes
  • Cheese station
  • Wedding cake cut and served on platters
  • Coffee and tea served with chocolates
  • 5-Hour Customs House Beverage Package

VENUE & STYLING INCLUSIONS:

  • Room hire for up to 5 hours
  • Long red or black carpet at the Queen Street entrance (weather permitting)
  • Tapas style tables and stools
  • Scattered dry bars
  • Clothed cake table with silver cake stand and knife
  • Clothed gift table
  • Lectern and microphone
  • Timber dance floor
  • LED tea lights on each cocktail table

Exclusive Offer
Petite Reception

CATERING INCLUSIONS:

  • Pre-reception drinks served with two standard canapés served in Charitable Trusts Room (pending availability)
  • Two course dinner (entrée & main - alternate drop menu) from our seasonal private dining room menu
  • Your wedding cake served as dessert with berry coulis and cream
  • Coffee and tea served with chocolates
  • 4-Hour Customs House Beverage Package

VENUE & STYLING INCLUSIONS:

  • Room hire for up to 4 hours, commencing with pre-reception drinks and canapes followed by reception dinner
  • Long red or black carpet at the Queen Street entrance (weather permitting)
  • One long table with white table cloth (up to 10 guests in the Reid Dining Room or up to 24 guests in the Sylvia Jones Boardroom)
  • Silver candlesticks on the table
  • Skirted cake table and gift table
  • Silver cake stand and knife
  • One personalised menu provided per guest


Nearby Accommodation


FAQ

Yes you are more than welcome to work with your preferred suppliers however we do have a list of trusted and recommended suppliers who know our venue well. You can view a full list of our recommended suppliers here: https://customshouse.pixieset.com/suppliers/

Our packages are all inclusive of venure hire, food and beverage package for up to a 5hr duration. There are some upgrades available to the packages however everything is clearly listed in our wedding compendium. There are no hidden costs. 

Strictly no parking on site with the exception of a bridal car. Limited access is provided to off load equipment and supplies required for events.

Closest parking to Customs House:

Wilson Parking
Riverside Centre
123 Eagle Street, Brisbane
Phone: 0401 042 684

http://www.wilsonparking.com.au/go/wilson-car-parks/qld/riverside-centre

Unfortunately not (with the exception of your wedding cake) though we do have a very extensive menu and beverage offering. Unfortuantely we do not cater to specific cultural cuisines, however we do cater for all dietary requirements. 

Due to the heritage nature of Customs House please note:

  • Real candles are not permitted – candles must be LED (including any cake candles)
  • No helium balloons are permitted
  • No items can be affixed to any ceilings, walls, or furniture

All of our reception venues are indoors. In the case of an outdoor ceremony, your coordinator will work with you upon booking to arrange a suitable wet-weather backup. 

Notice of cancellation MUST be in writing:

  • Notice of more than 120 days – full deposit is refunded provided the room is rebooked by another event on your original date and deposit paid.
  • Notice of 60 to 120 days – 50% of monies is retained by Customs House, 50% of monies is refunded provided the room is rebooked by another event on your original date and a deposit paid.
  • Notice of 7 to 60 days – all monies are retained by Customs House.
  • Notice of less than 7 days – all monies are retained by Customs House, plus you will be charged for 75% of catering costs and room hire associated with your reception.

29 reviews 4.9 Write a Review

February 2021

The management and staff at Customs House ensured that our wedding day ran perfectly - the service, food and wine were all five star - faultless!!

Allan B.

May 2020

Customs House was phenomenal! We were so fortunate enough to secure the River Room which opened onto the River Terrace over looking Brisbane River and the Story Bridge. Our wedding was small - only 40 guests. Sharon, the event co-ordinator with Customs House was so easy to work with and accommodated all our needs to make sure our day was memorable. From the moment guests arrived, the staff showed professionalism and a high quality of service. The Bride was greeted by Matt with a glass of Champagne. The food and beverage service staff were polite and attentive to each guest. A special mention to the quality and quantity of food - the menu selection made it difficult to choose, but everything we chose was of superior quality and delicious. I cannot thank the team at Customs House for their brilliant service.

Danielle S.

October 2019

Sophisticated, stylish and iconic. After looking at dozens of potential wedding venues in Brisbane and other areas in South East QLD, nothing even came close to Customs House. Stunning venue aside the team at at Customs House are what made for the most incredible celebration. If you are looking for a wedding venue like no other then definitely look at Customs House.

David A.

September 2022

Venue and team were amazing. The food was absolutely stunning. it was a magical day and event

Elliot S.

March 2022

From the moment we stepped in to the venue I knew I wanted my wedding there. It is a stunning venue and everything is perfect.

Amber P.


Expert Advice

expert advice

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