Welcome to Laila Reception. We pride ourselves to always provide high-quality service to special events that take part in our reception.
* Presents a professional outcome for your wedding day * High-class service and high-quality packages to suit all needs * Provide changes in colour coordination through to entertainment * Seating can service from 80 to 400 guests
I would never recommend a bride or groom to waste their money and do their wedding here. I helped coordinate parts of a wedding earlier this month and it has been the worst experience I've ever gone through.
- Tony was not even present on the night, he had another event and people at the event he was at couldn't believe he wasn't at the event at his reception- he utterly doesn't care (We know some of them)
-Tony promised an abundance of pre-entrees that would be replenished - but did not deliver. Pre-entrees were bare, never replenished and did not come onto the tables until the actual entrees were announced to be served, leaving the guests very hungry
- Entrees were served half an hour late, I had to go to the kitchen and ask where they were
- Tables didn't have the right amount of chairs, we had to move them around
- Main was dry chicken, packet mash potato and the fish still had bones in it
- Fireworks at the entrance and slow dance were agreed upon on a number of occasions, yet Tony did not put it in the contract unbeknownst to the bride and groom that received the contract 2 days before the wedding
- Drinks were always taken off the table even if we were still drinking them and they were half full
- No wait staff available
- These are only a few things, unfortunately we have a longer list
- I, and a few others personally spoke to Tony about our poor experience, to give him the benefit of the doubt and see if we can get a partial refund for a service that was not delivered, however he never got back to us and has ignored our attempts to contact him
- An owner that lies and deceives!
- Keep your money and spend it elsewhere