Fennel & Co. Catering

Oh. My. YUM!!! Fennel & Co's catering for our wedding was delicious and plentiful!! Every single person and guest at our wedding LOVED the food and they have so many different options! We had the hot and cold canapes options, with banquet menu and dessert table and wow! The best food we've ever had. A lot of people also told us it was the best food they've ever had at a wedding! Tess and her team were amazing and so easy to work with - nothing was too hard and she helped us create our runsheet as well and worked around everything we had planned for the day!!

Tess and the team were amazing! They were organised, before our wedding in preparation and on the day also. The food was perfect, just as we hoped it would be and the portions were plenty for all the guests on the night. Couldn't fault them.

Good food but poor service on the day and atrocious response to customer feedback. We hired Fennel & Co to cater our wedding of approximately 100 guests in January 2023. One huge positive is that their food is excellent! However, the service on the day was well below standard, including forgetting to cut and plate our cake, failing to put wine on tables during dinner and not delivering on our original agreement and agreed run sheet. The subsequent handling of our feedback about this was among the worst customer service we have ever experienced. This included failing to respond to our feedback and subsequent communication with them unless we chased them, providing inaccurate and contradictory responses to the issues we raised and becoming defensive when this was highlighted. Overall, we do not think that Fennel conducted themselves in a way that matches their good reputation in the industry.