OVERVIEW
All of Stubbs & Mattee's products are carefully constructed with durable neoprene to ensure your guests are enjoying their wedding favours long after the big day. These unique wedding bomboniere ideas are perfect for couples who want to celebrate their wedding in style — with a hint of fun for good measure! Better still, Stubbs & Mattee's products are lightweight and compact, making them easy to transport to the wedding venue of your choice.
What you'll love about working with Stubbs & Mattee for your wedding:
Highlights of working with Stubbs & Mattee for your wedding:
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FAQ
High Quality and Experience.
These aren’t just empty words, it’s backed by our involvement in the industry for over 20 years and we have evolved our stubby holders to what it is now.
It has top and bottom overlocking, comes with tape and stitched seam for structural integrity (more durable than double-stitching) and a hand-glued base.
It's all about passing on the savings and value to you.
If we made less than 10 stubby holders per design, our costs in production and time would be so high that it would equate to an order of 10 units. This would make the price for 1-9 stubby holders very expensive! We wouldn't want to pass that cost on to you.
From the time your order is placed, it should take between 3 - 7 business days (excluding shipping times) to process and make your order. Larger quantities would require more time. If you'd like to be sure, you can always contact us before you place your order and our team can advise you of an estimated processing time.
Please note that our operating hours are Monday to Friday, 9:30am to 5:00pm. So for example, if you ordered anytime after 5:00pm on Friday, we will process the order on the following Monday. Or if you order after 5:00pm on Wednesday, we will process the order on Thursday.
Before placing your order online. Please contact us and provide details of your request. We'll assess your request and determine if we'll be able to achieve your deadline with timings and costs.
There will be NO REFUNDS if you made your order online and didn't leave sufficient time for your order to arrive. Orders made online will follow our standard processing, production and shipping times.
Please contact us immediately if any change is required. We may be able to stop the processing and allow you to provide us with the updated artwork details. If your order is already in production or finished, then you'll need to place a new order. There will be NO REFUNDS if we have not been notified of any changes before the production stage.
Please check your design preview carefully before placing your order.
Depending on your requirements and design time involved, we can create your design at the cost of $120.00 initial design fee with one free art change included. For any art changes thereafter, an additional $95.00 art change fee will be charged per change.
Complimentary design service is available for large events and brand activations. Please contact us to discuss your project and requirements.
Terms & Conditions: Design fees apply per product. Product pricing are charged separately. We will send you an invoice for the design fees which would need to be settled before we proceed to production. Stubbs & Mattee reserves the right to refuse any design request which is extremely time consuming to create or deemed to be highly offensive or infringe on trademarks and brands.
Shipping times are 1 to 7 business days with our carrier StarTrack Express. This requires Authorisation to Leave which is standard across all orders placed unless we are notified in advance.
Australia Post may be used if Authority to Leave is not preferred and no one will be at the premises to receive the order. This method may have a lot of delays and is dependent on Australia Post's schedule. Shipping times may be longer than 7 business days with Australia Post.
These shipping times are estimates and not guaranteed. Shipping excludes the time it takes to create your products and is based on when your order has been dispatched out of our warehouse.
We proudly manufacture your orders out of Sydney with a committed local production team. As an Australian owned and operated company, we believe in Australian made products so we can bring your order right to your door a lot quicker than manufacturing overseas. Why wait when we can make it here!
We do also have the ability to source from overseas and usually take this route for large quantities especially for events and brand activations. We predominantly aim to keep our stubby holders Australian Made.
Expert Advice
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